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Customer Insights Technical Analyst

Deadline for applications: 20 February 2017

Ref No: SO LTE 02

Day in, day out, our wholesale stores offer a customer-tailored assortment and innovative concepts. Help shape the future of wholesale and apply to work at METRO Cash and Carry Bulgaria as a Customer Insights Technical Analyst.

Your tasks?:

  • Take active part in the setup & launch of one of the largest Digital Loyalty programs in Bulgaria
  • Assist in mobile app/digital platform development process, release & subsequent updates
  • Import lists of members who are eligible or enrolled in the Loyalty program & handle issues related to point accrual, redemption & balance
  • Analyze customer data & implement customer segmentation
  • Create, manage & optimize Loyalty promotions in our software system (MCRM)
  • Prepare targeted e-mail/SMS/app communication & assist in content creation for loyalty platform
  • Collaborate with IT-Department on demands & development of additional functionalities of Loyalty program


    Your profile:

    • Advanced knowledge of MS Office
    • University degree, preferably in Economics, IT or similar
    • Excellent written and spoken English
    • Self-organized and responsible person
    • Strong interpersonal and communication skills
    • Excellent technical skills & aptitude for quick learning; Understanding of & experience with mobile apps will be considered an advantage
    • Experience in a similar position will be considered an advantage


    Вижте и другите свободни работни позиции

    Назад към Кариера в МЕТРО

    We offer you:

    • Good prospects for professional and career development in a fast growing multinational company
    • Participation in various national and international projects
    • Continuous training in a state of the art environment

    Would you like to apply for this position?

    Submit your CV in English, recent photo and a motivation letter online jobs@metro.bg or Sofia 1784, Tzarigradsko chaussee blvd 7-11 km, METRO Cash & Carry Bulgaria, Human Resources Department.

    Please, specify the Ref. No: SO LTE 02

    Your application will be treated with confidentiality.

    Only shortlisted applicants will be contacted.

    Deadline for applications : 20 February 2017