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Loyalty Program Manager

Deadline for applications: 5 February 2018


Ref No: SO LPS 02

Day in, day out, our wholesale stores offer a customer-tailored assortment and innovative concepts. Help shape the future of wholesale and apply to work at METRO Cash and Carry Bulgaria as an


 

Loyalty Program Manager

Your tasks:

  • Designing the strategic frame of the Loyalty Program & aligning it within the organization;
  • Defining the scope & composition of the special gift catalogue and securing the supply of action goods;
  • Defining, executing & tracking the results of the loyalty promotional calendar and communication through in-store & targeted channels;
  • Monitoring the proper functioning of the relevant IT infrastructure & implementation of new digital solutions (app, web page, info kiosks etc.)
  • Collaborating with the CRM department on customer lifecycle management of Loyalty program members
  • Tracking KPIs and abiding by accounting standards
  • Analyzing program results and process optimization
  • Actively collaborating with corporate and the Loyalty federation;
  • Team management

Your profile:

  • University degree preferably in Business, Marketing, or related field
  • Advanced knowledge of MS Office applications
  • Excellent written and spoken English
  • Strong interpersonal and communication skills
  • Excellent negotiation skills

We offer you:

  • Good prospects for professional and career development in a fast growing multinational company
  • Participation in various national and international projects
  • Continuous training in a state of the art environment

Would you like to apply for this position?

Submit your CV in English, recent photo and a motivation letter to jobs@metro.bg or Sofia 1784, Tzarigradsko chaussee blvd 7-11 km, METRO Cash & Carry Bulgaria, Human Resources Department.



Please, specify the Ref. No: SO LPS 02

Your application will be treated with confidentiality.

Only shortlisted applicants will be contacted.

Deadline for applications : 5 February 2017


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