General Conditions for Purchase for METRO Partnership program

With the following METRO specifies the commercial conditions, which regulate customer access and purchase of goods from the wholesale stores METRO Bulgaria (in short METRO stores) for the Customers part of the METRO Partnership program.

 

  1. METRO offers goods to the Customer based on the conditions subject to these General terms and Conditions.
  2. Customers part of the Metro Partnership program are not allowed to add additional Cardholder/s or Authorized representative of the customer to their registrations. Only the authorized representatives of the Customer, for short Cardholder/s, have the right to access the METRO stores by presenting a valid Customer identification card. The Cardholder can be accompanied by up to two persons.
  3. Should the persons eligible to access to the METRO Stores are accompanied by a child, they are fully responsible for his/her safety and behavior.
  4. It is not allowed to bring bags, boxes, audio-, audio-video or another recording device in stores.
  5. Parking outside, entering with and using vehicles on the territory of the METRO stores is the sole responsibility of the Cardholder and the person(s), accompanying him/her.
  6. The customer guarantees that only He/She is the only one purchasing goods from the METRO stores and is responsible for any misuse of his/her Identification Customer Card, in which case he/she compensates METRO for the damages, inccurring from that, as well as in case of another violation of the current General Terms and Conditions for Purchase by the Customer or the person(s), accompanying him.
  7. The Customer Card remains property of METRO. In case of a Card loss the Customer must inform METRO in written immediately, as well as in case of change of his/her address or type of business activity.
  8. METRO reserves the right to terminate the contracted terms at any time, without prior notification. After the termination of the relationship the Customer loses the right to access to the METRO stores and is obliged to return his/her card.
  9. A Cardholder (or an accompanying person), who opens or damages intentionally or incidentally an original packaging, due to what-so-ever reason, will be obliged to purchase the particular item with the METRO unit packaging.
  10. With the payment of invoiced goods the cardholder confirms receiving them. The price of the item can be refunded or the item replaced only if it is presented with its original packaging, along with the invoice for its purchase.
  11. The item remains property of METRO until the complete settlement of the payment.
  12. The Customer uses his/her own judgment as to how to carry into effect the right to claim through repair or a new delivery by the manufacturer, and if that is not possible, through reduction or refund of the price paid.
  13. In case of invalidity of any of the clauses, the others remain valid. 1
  14. Card Holder Data Privacy Statement and Consent
  15. Personal Data Protection

 

We, METRO Bulgaria, are controller according to the GDPR and therefore responsible for the data processing. We will process the personal data which are collected by the customer registration form and during upcoming business transactions for the purpose of entering into and performing the customer contract and the printing of your customer card. For more information, please refer to the "Privacy Notice" and the "Statement of Assurance".

We, METRO Bulgaria, are controller according to the GDPR and therefore responsible for the data processing. We will process the personal data which are collected by the customer registration form and during upcoming business transactions for the purpose of entering into and performing the customer contract and the printing of your customer card. For more information, please refer to the "Privacy Notice" and the "Statement of Assurance".

I declare that I have been informed of my right to gain access to my Personal Data for review and correction. I am aware that I may withdraw my consent at any time with effect to the future. I am also aware that once my consent is withdrawn METRO may block further usage of my individual Customer Card.